Michelle Knowles has been a receptionist at the Culbertson Agency since 2023. She is highly experienced in customer service and office management, making sure that all visitors – whether clients or vendors – are warmly welcomed and efficiently taken care of.
At the Culbertson Agency, Michelle is responsible for handling a variety of reception duties. This includes answering phone calls, transferring calls to appropriate staff members, welcoming incoming guests as well as organizing meetings and events. She also provides administrative assistance such as scheduling appointments, preparing documents, and updating records in the database.